Returns & Exchanges
At Aroma Paradise, we want you to be completely satisfied with your home fragrance experience. If you are not happy with your purchase, you may return unused items in their original packaging within 30 days for a full refund or exchange.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
Pack Your Items
Carefully place the unused candles or diffusers back into their original gift boxes and secure them in a sturdy shipping carton with protective padding.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing